Scientec Consulting Pte Ltd – Business Analyst Intern

ScienTec Personnel focusses on professional/specialist recruitment and general staffing across all industries in key functions such as Administration, Operations, Sales, Marketing, Finance, HR, Technical, and Engineering. A division of ScienTec Consulting Pte Ltd, the group has since its inception in 2001, redefined the standards of HR services by transforming organisations across Asia Pacific with its 4 principal services: Staffing, Executive Search, Outsourcing and Consulting. The group's 20 industry awards and 600+ customer testimonials are the result of its high service standards centered on its core value of 'People First, Always'.

What will you be expecting to perform:

• Be the product champion in driving rapid adoption of CRM system among internal users
• Elicit, scope and manage business requirements to support organisation’s operations and strategies with application of ICT knowledge
• Perform data extraction and data analysis to enable data-driven decision
• Assist in the process of researching and reviewing of existing policies and procedures with the knowledge of ICT
• Manage project timeline and report to management timely on the CRM project status
• Liaise with internal stakeholders on the status of the CRM system, system enhancements including fronting users’ queries
• Partner with external stakeholders on mitigating any technical issues users face in CRM system
• Create a one-stop infographic user guide for users on the CRM system
• Conduct audit and follow-up on internal’s usage of CRM system

Requirements:

• Undergraduate in Information Systems, Business Analytics, Computer Engineering, Computer Science
• Passion for IT and system implementation
• Possess good analytical, problem-solving, organizational, communication, project management skills
• Previous exposure with statistical analysis will be a plus
• Independent, Proactive and team-oriented individual