Asus Global Pte Ltd – Customer Service Executive

Company
Asus Global Pte Ltd
asus.com
Designation
Customer Service Executive
Date Listed
09 Oct 2018
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Logistics / Supply Chain / Transport
Industry
Computer and IT
Location Name
15A Changi Business Park Central 1, #05-01 Eightrium, Singapore 486035
Allowance / Remuneration
$2,000 - 3,000 monthly
Company Profile

ASUS is a leading information technology company in this new digital age.

Established in 1989, it employs more than 11,000 people worldwide, including a world class R&D Design team consisting of 3,000 engineers. With a total revenue of over US$10.1 billion in 2010, ASUS has been rated as a global Top 10 Information Technology company by BusinessWeek USA for 12 consecutive years.

According to an IDC Q3 2009 report, ASUS is the fastest-growing notebook brand in the world. It is currently:
-         One of the Top 3 notebook brands in Western Europe.
-         One of the Top 2 notebook brands in Eastern Europe.
-         One of the Top 4 notebook brands in Asia Pacific, excluding Japan

ASUS is the No. 1 motherboard brand in the world, shipping out 420 million units since 1989. One in every three PCs sold worldwide in 2008 was equipped with an ASUS motherboard. In 2010, ASUS products received over 3398 awards and plaudits from tech organizations and IT journalists across the globe.

Today, ASUS is looking to establish itself as a Top 3 Notebook brand in the world and is expanding its presence in Singapore. ASUS Technology Pte Limited is looking for enthusiastic, aggressive and career-minded individuals to join the team.

Job Description

Job Description


  • To ensure a smooth and accurate order fulfillment and logistics management for overseas distributor.
  • Plan and submit demand to in-house system. Raise PI (proforma invoice) based on allocation received.
  • Generate and issue weekly account statement. Liaising with Sales to ensure timely collection of customer payment.
  • Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.
  • Closely monitoring shipment status from worldwide manufacturing sites, update stakeholders on delivery schedule and ensure all deliveries are smoothly made.
  • Prepare and process shipment for letter of credit (LC), arrange export documents and ensure data accuracy and present LC documents on time. Monitoring transactions and follow until payment received.
  • Thorough and regular refund/rebate document preparation. Ensure accuracy and timely process of the rebate documentation.
  • Actively liaise with customers and Sales team to provide logistics and order supports.
  • Ensure customers’ requests and enquiries are fulfilled in a prompt action.
  • Aggressively follow up and be proactive in provide extended support to both internal and external  teams.
  • Any other tasks as and when assigned by the management.


Job Requirement:


  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Bilingual in English and Mandarin to liaise with Chinese speaking customers/associates
  • Applicants must be willing to work Near Expo.
  • Junior Executives specializing in Supply Chain/Logistics, Clerical/Administrative Support, Customer Service or equivalent.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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