Ultimate Desk Pte Ltd – Customer Service Executive

Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable.

Responsibilities:

*Handling of daily enquiries by potential customers.

*Helping with Zendesk tickets and calls i.e. enquiries from customers.

*Ensuring customer satisfaction both pre and post sale.

*Developing a strong business presence with clients in both B2B and B2C sales channels.

*Able to work in a fast-paced environment.

*Ad-hoc tasks given by higher management.

*Assisting the retail team with walk-ins during busy periods

Requirements:

*Good situational awareness.

*Exemplary communication skills.

*Ability to work collaboratively.

*Willingness to learn.

*Proficiency in Microsoft Excel / Microsoft Word.

*Possess good command of English both spoken and written.

*Additional language proficiencies would be a plus.

*Be a shining bastion of positivity in the face of adversity.