Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable.
Responsibilities:
*Handling of daily enquiries by potential customers.
*Helping with Zendesk tickets and calls i.e. enquiries from customers.
*Ensuring customer satisfaction both pre and post sale.
*Developing a strong business presence with clients in both B2B and B2C sales channels.
*Able to work in a fast-paced environment.
*Ad-hoc tasks given by higher management.
*Assisting the retail team with walk-ins during busy periods
Requirements:
*Good situational awareness.
*Exemplary communication skills.
*Ability to work collaboratively.
*Willingness to learn.
*Proficiency in Microsoft Excel / Microsoft Word.
*Possess good command of English both spoken and written.
*Additional language proficiencies would be a plus.
*Be a shining bastion of positivity in the face of adversity.
Related Job Searches:
- Company:
Ultimate Desk Pte Ltd - Designation:
Customer Service Executive - Profession:
Customer Service / Communications - Industry:
Retail / eCommerce - Location:
Kallang