Established since 1996, our unwavering mission is to empower individuals to fulfil their career aspirations while supporting our clients in achieving their business objectives through strategic talent acquisition. By connecting the right people with the right opportunities, we believe that we can help individuals and businesses to reach their full potential.
In today’s highly competitive recruitment landscape and scarcity of highly qualified candidates, finding the right job or the right talent can be challenging and time-consuming. By leveraging our expertise and resources, we aim to be a trusted partner and advisor to both our clients and candidates.
At Recruit Express, we take pride in our values of integrity and professionalism. These values guide all of our actions, and we are committed to delivering excellent services in all aspects of our work.
- Woodleigh Mall x2
- Seletar Mall x2
- Century Square x2
- Tampines Mall x2
Salary: $2,800 – 3,500/month
Shift Allowance (3+2): $200 shift allowance per month
Working Schedule: 3+2 work week
- Weekdays: 1pm – 10pm (8hrs excl. break)
- Weekends: 8:30am – 6:30pm (9hrs excl. break)
About the job:
We are seeking a Customer Service Associate, to assist the team in frontline operations at the front desk ensuring smooth operations. You will need to display a professional image by delivering high-quality service experience and accurate information to customers
Responsibilities:
•Accountabilities, responsibilities and main duties:
•Ability to deliver professional and high-quality service experience in a customer-facing role
Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
•Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
•Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
•Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
Requirements:
•Able to work with 3 weekdays and 2 weekends schedule and shift hours
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
Related Job Searches:
- Company:
Recruit Express Pte Ltd - Designation:
Customer Service Associate - Profession:
Admin / Secretarial - Industry:
Human Resources - Location:
Central Area