Founded in 2000, Teamlink is a lifestyle brand distributor and retailer specialising in the South-East Asian market.With headquarters in Singapore, the team comprises of dynamic and diverse members with strong marketing and product development knowledge. Further enhanced with a strong sales team, the company is highly proficient in working in and within the region, ensuring value creation, elevated brand positioning and achievement of projected sales turnover.The Singapore distributors of Superga, Havaianas, RETROSUPERFUTURE and Sebago. Teamlink Marketing has established itself as brand builders in the space.
Roles and Responsibilities
Manage e-Commerce stores on various platforms.
Manage order fulfilment, order picking & packing, tracking of inventory.
Manage customer online enquiries, respond to customer's queries.
Assist with placements of orders, refunds, exchanges or complaints.
Work closely with the warehouse and operations team.
Monitor and consolidate customer reviews.
Analysis of sales events and campaigns.
Gather information about campaign performance and suggest improvements.
Any other ad-hoc duties as assigned.
Learning Outcomes and Objectives
To be exposed to order & fulfillment processes and management.
To be exposed to online retailing platforms and processes.
To be able to learn all aspects of eCommerce management, including logistics, warehouse inventory and customer service.
To be able to improve communication and customer service skills.
To be able to learn how to gather important data and perform analysis for products selection and promotional activities.
Basic knowledge of logistic management
Strong problem-solver and creative thinker
Good project management skills
Meticulous, attention to detail
Highly motivated and self-driven player
Kindly note that only shortlisted candidates will be notified.