Incorporated in 2005, Singapore Medical Group (SMG) is a public-listed organisation and a leading provider of integrated healthcare services in Singapore. With a network of private specialist providers and medical centres across the country, we offer a comprehensive range of treatments and services to our patients. Our mission is to deliver world-class healthcare and improve the lives of the communities we serve. We are proud of our reputation for clinical excellence, outstanding customer service, and a talented and dedicated team of healthcare professionals.
About the Role:
We are seeking a Dental Patient Service Associate Intern to join our growing dental practice in the Central Region. In this Internship, you will learn how to provide exceptional customer service and administrative support to ensure a seamless experience for our valued patients.
What you'll be doing:
- Attend to patients courteously, upholding the quality service standard
- Responsible for front-desk duties such as registrations, appointments, billing and payment collection, handling enquiries (email/phone/walk-in)
- Ensure availability and operation of the necessary equipment (eg NETS/ credit card, etc), supplies (eg medication, masks, stationery), and systems.
- Assist to prepare and dispense medication
- Top up medication and assist in stock taking as required
- Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning
- Ensure that procedures/equipment run smoothly
- Filing of case notes
- Handle enquiries in a timely and professional manner
- Other administrative and ad-hoc duties as assigned
What we're looking for:
- A passion for the Dental/ Healthcare industry and a commitment to providing the highest standard of patient care
- Willingness to learn and work hard
- Good communication and interpersonal skills, with the ability to interact with patients of all ages and backgrounds
- A friendly, positive and empathetic approach to customer service
- Strong organizational and multitasking abilities, with attention to detail and a problem-solving mindset
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
Singapore Medical Group - Designation:
Dental Patient Service Associate Intern - Profession:
Healthcare / Pharmaceutical / Sports - Industry:
Healthcare / Fitness / Sports - Location:
Newton