REC Group – Customer Quality Assurance Engineer

Founded in Norway in 1996, REC Group is an international pioneering solar energy company with a strong footprint in North America, Europe and Asia. We are part of Reliance Industries Limited (RIL), a Fortune Global 500 company that shares our passion for bold innovations that empower people with clean energy solutions and drive global energy transitions. A trusted partner for customers, consumers and employees, we are “Solar’s most trusted”!

• Analyze Product and Material reliability tests results to provide insights on the risk on product field failures and predict its mean-time to failure for different production batches/ BOM combination/ product types .
• Design tests to detect infant mortality and mid-life product failures.
• Analyze product warranty claim and provide modeling on product service life.
• Perform investigation projects that can include product reliability data analysis, and modeling product performance behavior to identify opportunities in future development or continuous improvements for current technology.
• Develop & contribute to building knowledge base of degradation from product to material level.
• Drive customer issue resolution activities following the claims management process, i.e. root cause analysis, containment, corrective action, and process / design Improvements to prevent recurrence of problems.
• Collaborate with cross functional team in Module R&D programs, contributing to the domain of product characterization and reliability testing.
• Evolve testing regimes to ensure relevancy to new technologies. Providing timely engineering insights including failure analysis technical reports and presentation.
• Handles customer visits and factory audits and product inspection.

Qualifications

• Min. Bachelor’s Degree in Engineering or Science. Electrical/Mechanical, Physical Sciences
• Application experience in managing (large) data modelling would be favorable
• Scientifically disciplined and knowledge hungry fresh graduates or candidates from relevant industries with transportable skills are encouraged to apply. i.e. “we will show the ropes, you will have to do the climbing.”
• Transforming solar energy through science
• Excellent practical knowledge and use of Microsoft Office, especially PowerPoint and Excel.
• Using science to contribute to the clean energy future.
• Communicate effectively through presentation and technical reports
• Enjoys a rigorous technical debate among peers & management to drive to business outcome.
• Technical skills including problem-solving, statistical data analysis and design of experiment
• Passionate about the idea “electricity, naturally“ – continuously come together with experts to develop best practices for measuring the solar energy, and conducting research to improve forecasting algorithms in solar energy production.
• Sense of urgency to create new changes.