Qi Xiang Technology Pte Ltd (Xindots) – Operation Manager

• Manage merchant relationship, ensuring merchants follow company SOP on their daily operation
• On-boarding new merchants and provide training for merchants
• Seek potential collaboration with merchants or 3rd parties
• Collect feedback from merchants on using POS machine
• Handle users inquiries, complaints and feedback
• Liaise with internal and external stakeholders to ensure smooth running of operations
• Manage staff and review overall performance of the team and department
• Support ad-hoc projects if required

Job Requirement:

• Degree or Diploma in Marketing, Business Administration or relevant fields
• At least 3 years of experience in the area of sales support and familiar with information and communications services industry.
• Must have a minimum of 2-3 years works experience in supervisory role, able to communicate any problems, concerns or questions to supervisory staff.
• Excellent planning, organizational, self-motivated, independent and good team player
• Strong leadership skill and problem solving skills
• Strong interpersonal skills: able to foster coordination and collaboration with diverse teams
• Positive, open-minded and interested in new ideas and ways of doing things

Interested candidate, please submit your detailed resume by indicating your Current salary/last drawn, Expected salary and Notice period.

Applicants require work pass need not apply. Please note that only shortlisted candidate will be notified.

Job Types: Full-time, Permanent

Salary: $3,500.00 to $4,800.00 /month