PURE International (Singapore) Pte Ltd – Full-time Guest Service Officer

PURE International (Singapore) Pte Ltd
Full-time Guest Service Officer
Date Listed
25 Jan 2023
Job Type
Entry Level / Junior Executive
Job Period
Immediate Start, Permanent
Customer Service / Communications
Location Name
Marina View, Asia Square Tower 1, Singapore
8 Marina View, Singapore 018960
Allowance / Remuneration
$1,800 - 2,500 monthly
Company Profile

ASIA’S LEADING LIFESTYLE BRANDWe are looking for people who are excited to work in a dynamic, positive and highly motivated team. As well as the standard stuff you get for turning up for work, we have great clubs, facilities and fun working colleagues. If this sounds like you & you’re ready for a challenge, then we’d love to hear from you!

Job Description


  • Make our members feel welcomed by greeting them with wholehearted friendliness when checking them in/out or within the club. It should be part of your ‘DNA’ and shouldn’t be seen as a job.
  • Maintain good relations with members by providing high level of service standards with a “people-first” attitude.
  • The ability to take a preemptive approach in managing possible complaints and being prepared with a solution when a problem arises.
  • Take ownership of problems; handle and resolve issues to your best abilities.High sense of reliability, which equates to high awareness of what works for certain people and what doesn’t, plus having strong intuition about what is right and wrong in principle when managing our members’ requests.
  • Able to front difficult conversations such as collection of outstanding membership fees, processing of suspensions etc. Maintain a calm deposition during crisis management (member’s injury, incidents).
  • Work as a team at club level; this includes helping in every aspect of services in the club (nood/retail/changing rooms etc) if there is a need, not just front-desking.


  • Highly energetic individuals, cheerful personality with a strong enthusiasm in the wellness industryBeing professional with strong interpersonal and communication skill
  • Able to adapt in a fast-paced environment
  • Candidates with relevant qualifications, customer service/hospitality background and/or without experience are welcomed to apply
  • *Able to work various shifts (5 working days a week)
  • Company transport will be provided for certain shifts
  • If you are looking for a flexible part-time job, you are welcome to apply as well. 
This position is already closed and no longer available.  You may like to view the other latest internships here.

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