NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.
Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises. We have vacancies for Accounts Executives and Accounts Assistants.
Job Description
Recommend information technology strategies, policies, and procedures by evaluating organisational outcomes, identifying problems, evaluating trends, and anticipating requirements
- Set ongoing prioritisation and IT team resource allocation between Business-As-Usual (BAU) tasks (Troubleshooting, Installations), Strategic Projects, and Ongoing IT Innovation
- Create a robust IT support/ticketing system
- Verify application results by conducting system audits of technologies implemented
- Preserve assets by implementing disaster recovery and backup procedures, information security, and control structures
- Collaborate closely with HR team to ensure a smooth and seamless onboarding and exit process from an IT standpoint
- Ensure adherence to operating budget
- Support IT Executive to provide 1st-level desktop, network, and application support
- Collaborate with Group IT on projects and initiatives that could lead to harmonization and synergies
Qualification
You should have / be
- A self-starter with a strong work ethic and get-things-done attitude
- Good familiarity with various technologies, software, and hardware
- Strong sense of vigilance, immediacy, and attention to detail
- Able to work under pressure in a fast-paced environment
- Strong communication skills - with stakeholders, users, and vendors
Qualifications & Experience - Diploma or Bachelor’s Degree in IT Management or related fields
- 3 to 5 years of hands-on experience installing, troubleshooting; supporting laptops, PCs, and peripherals, as well as business critical applications
- Understanding of networking and internet technologies, IT infrastructure experience – knowledge of servers, desktops, ERP software, firewalls, etc. a plus
- Familiar with Cloud technologies
- Willing to learn new technologies and systems quickly, and adapt to a fast-paced, fast-changing environment
Related Job Searches:
- Company:
NTUC Enterprise - Designation:
IT Infrastructure Manager / Assistant Manager (Kopitiam Investment Pte Ltd) - Profession:
IT / Information Technology - Industry:
Others