- Date Listed
- 27 Jul 2021
- Experience Level
- Entry Level / Junior Executive
- Profession
- Logistics / Supply Chain / Transport
- Industry
- Logistics
- Job Period
- Immediate Start, For At Least 6 Months
- Location Name
- Singapore
- Company Profile
- Maersk Line is the world's largest container shipping company, serving customers all across the globe. Maersk Line has 25,000 employees across 325 offices in more than 125 countries. As a leading provider of container shipping services, Maersk Line’s mission is to provide opportunities in global commerce. Maersk Line helps customers source goods from anywhere in the world, creating efficiencies in their supply chains, and making it possible for commodities to reach new markets more quickly. Maersk Line sets the standards in ensuring continuous and consistent reliable and quality service to its customers and is regarded amongst the most reliable carriers in the world.The Maersk Group comprises A.P. Moller - Maersk A/S and subsidiaries based in Copenhagen, Denmark. The Group employs about 89,000 people in around 135 countries across the world.
- Job Description
As Customer Growth Ninja, you will be reporting to Area Twill Manager and work with Twill team under Maersk Group.
Be the essence of customer centricity by not only selling the Twill value proposition to new potential customers but also taking excellent and pro-active care of them once they are onboard and growing them by always knowing their next need. the purpose is to win new customers, optimize retention and grow revenue and to do it in a digital first way: always focus on enabling customers to self-serve. You will also work closely with Engagement Managers to ensure smooth transition of customer ownership.
For more information on Twill, please visit: www.twill.net
You will be responsible for:
- Target new customers through a digital value proposition
- Hand over leads to Customer Engagement Manager
- Retain and upsell to existing customers through personalized self-service
Skills developed through this internship:
- Strengthen communication skills with various stakeholders both internal and external
- Understanding how integrated shipping & logistics solution work and what are the processes involved
- Develop customer journey
- Learn digitalization in shipping
Skills required:
- Logistics expertise
- Data Analytic skills
- Communication skills
Students who are comfortable with social media and cold calling experience are preferred.
Open to both Full-time and Part-time internship.
Related Job Searches:
- Company:
Maersk Singapore Pte Ltd - Designation:
Customer Growth Ninja - Profession:
Logistics / Supply Chain / Transport - Industry:
Logistics