About us
Fairmart is an early-stage community commerce company with a mission to help local stores thrive in the digital age. It is our belief that local stores should have access to the same capabilities that larger businesses have, but built for their scale. To achieve this, we take a multidisciplinary approach to building solutions that are simple to use, yet powerful in their impact.
We're based in the JTC Launchpad - a heart of Singapore's startup community.
We are a diverse team of technologists and builders who love to see the direct impact of our work on the lives of our customers. Those who are successful at Fairmart are intensely curious and bring a fierce passion to their work. You should be results-oriented, but also be people-oriented and understand the broader context of each problem you solve. Our culture is our competitive advantage, and you will have a unique opportunity to nurture its evolution and growth.
Our founders bring a combined 25 years of experience from industry giants such as Shopback, Redmart, and DJI. The company is supported by prominent VCs such as Quest, Vectr, Hustle Fund, Entrepreneur First, HAX, and SOSV.
What You'll Be Doing
- Work alongside Business Development & Customer Success Teams to onboard customers on to Fairmart
- End to end installation of Fairmart’s solutions at customer sites
- Trouble shoot technical issues with support of development team
- Identify bottlenecks with onboarding process and make recommendations to team on how to address
Skills you will learn during the internship
- Customer success: how to manage customer relationships, identify mutually beneficial goals, and deliver value for our customers.
- Operations management: how to run a project, prioritise, and schedule against multiple priorities
- Business planning & execution: you will learn how to identify specific business goals and map out tasks necessary to achieve them.
Perks and Benefits
- Open, respectful and fun company culture.
- Have a real impact on the company's growth and evolution.
- Work with people who love what they do every day.
- Monthly allowance for business related travel
Qualifications
- Pursuing diploma in business, marketing, communications, or related field.
- Excellent written and verbal communication skills. Additional language is a plus.
- Ability to work independently, multi-task, organise and prioritize work.
Related Job Searches:
- Company:
Fairmart - Designation:
Customer Onboarding Intern - Profession:
Customer Service / Communications - Industry:
Retail / eCommerce - Location:
Queenstown