Eurex is one of the world's leading financial futures and options exchange operated by Deutsche Börse Group. The Exchange is the marketplace of choice for trading and clearing of European derivatives. Eurex has been a pioneer in electronic trading of derivative products for more than a decade, and it offers its customers open, democratic, simple, and cost-effective access from any point around the globe. The trading participants connect to the Eurex system from some 700 locations worldwide. With committed staff, Deutsche Börse Group has become one of the most modern exchange organisations in the world.
In Eurex Frankfurt AG Singapore Branch, Client Services Trading & Clearing department is offering you a position of:
Intern (Full-time) – Client Services Support
Successful candidate will primarily support the Eurex office in Asia for client services and key account management. You should be able to manage a diverse range of tasks related to customer technical support and key account management. You will also get the opportunity to work in a diversified team and interact with colleagues across different locations and time zones.
Your responsibilities
- Support the team in client services activities in APAC and various initiatives
- Primarily engage in Customer Technical Support to understand issues and make initial categorization effort in the ticketing tool
- Improve work efficiency in customer-oriented database
- Coordination with internal and external parties, if needed
- Support to the shift work (Required to work early shift)
You’ll need to have
- Excellent written and verbal communication skills
- Eagerness to learn, collaborate and improve
- Some knowledge in technology and finance will be advantageous
- Ability to prioritize and handle multiple assignments at any given time
- Work pro-actively, independently, goal-oriented and demonstrate initiative
- Working proficiency in Mandarin, Korean or German, while not mandatory, is desirable
Your Takeaways
- Obtain valuable technical and functional knowledge through support work with the mentorship of multicultural team
- Gain exposure to exchange operations and client interaction with well-known financial institutions
- Benefit from dedicated mentorship throughout the internship and access to wealth of learning resources from the team knowledge pool in client services
- Be part of a global team and collaborate with colleagues from APAC, EMEA and the US at Deutsche Börse Group
Internship Period: June 2022 - December 2022 (Full-time, LOA is required)
Related Job Searches:
- Company:
Eurex Frankfurt AG - Designation:
Client Services Support Internship - Profession:
Banking / Finance - Industry:
Finance - Location:
Downtown Core