Since our creation in 2009, AYP Group has been built with our dedication to our clients and candidates in mind.
The AYP cause is ‘Imagineering the Future’ which is bridging the border between dreams and reality by truly bringing our clients’ and candidates’ aspirations to life. Our vision is to be a full-fledged Human Resources company providing a complete suite of Human Resources Solutions to our clients from Recruitment, Recruitment Process Outsourcing (RPO) to HR Consultancy and HR Outsourcing Solutions.
In 2015, AYP Group has been awarded The Singapore HR Awards 2015 for Leading HR Practices in Management Consultancy Services Provider, Best Recruitment Innovation and Best Recruitment Agency of the year.
In 2016, AYP Group has been awarded, The Singapore HR Awards 2016 for Leading E-HR, Best Recruitment Innovation and Best Recruitment Agency of the year.
In AYP, we believe in a fun and friendly working environment. Quarterly feedbacks show positive signs of up to 95% of our employees are happy with their working environment. If you are one that value friendly colleagues and stress-free environment, come and join us!
In this important position to maintain client's satisfaction of the company's services and products,
your responsibilities include:
- To establish and secure the connection with newly onboard clients.
- To ensure clients have a smooth transition from their old system to our new system.
- To provide training for clients on our system
- To inculcate trust in clients through excellent customer service skills.
- To have keen eyes for identifying clients' problems and needs. Work actively with them to resolve their difficulties
- To constantly learn from the clients' feedback to improve company's services and products
and we are looking for someone who/with:
- Good command of spoken and written English is preferred
- Familiar with Microsoft Excel
- Responsible and customer-oriented
- Great problem solver and effective communicator, in face-to-face communication or even through phone calls
- Enthusiastic and motivated person with high ability to multi-task and work under pressure
- Students are welcome to apply
If this sounds like you, or this position excites you, please apply and join our company today!
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- Company:
AYP Group - Designation:
Customer Success Intern - Profession:
Customer Service / Communications - Industry:
Human Resources