Company
Alangkaar
alangkaar.com
Designation
Customer Service
Date Listed
27 Jul 2020
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermIntern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Creative / Media
Location Name
9 Kerbau Road, Singapore
Address
9 Kerbau Rd, Singapore 219148
Map
Allowance / Remuneration
$600 - 2,500 monthly
Company Profile
We are a Wedding Company since 2002. Focus on photography videography decoration and much more. Creating memorable events for wedding couples
Job Description
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Alangkaar - Designation:
Customer Service - Profession:
Customer Service / Communications - Industry:
Creative / Media - Location:
Rochor
Discuss this Job:
You can discuss this job on Clublance.com #career-jobs channel, or chat with other community members for free: