Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate systems and projects intern as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.
You will be employed under Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the General Manager. You will be based in Singapore, and will be required to work closely with all departments within the Group.
Open to both part-time and full-time interns! There may be a chance to travel to Australia depending on business needs and pandemic situation.
This is a dynamic and exciting role where the intern can get maximum exposure and the exciting opportunity of being part of a start-up emerging journey at Y Suites! You get full range of experience in corporate strategy, planning and operations, including the setting up of professional frameworks and systems to ensure compliance and performance. You will work with a wide variety of stakeholders across brand, marketing, tech, and sales to ensure that the company is able to execute its strategy, align all internal stakeholders, strengthen the quality of services and performance of staff, and professionalise its corporate operations. If you are a pro-active player who likes to be empowered to chart your own learning and growth journey, this is the right role for you!
Key responsibilities:
- To work with property team and tech team in aligning technical systems and backend with our operation workflow
- To set up a comprehensive internal audit framework to ensure that all staff are in compliance with audit requirements
- To ensure that our property accounting, bond collection, sales and payment processes are in compliance with various regulatory requirements
- To facilitate the setup and oversight of property accounting practices, such as reconciliation, reporting, and data input.
- To set up a OKR and performance evaluation framework to ensure that all departments are aligned in performance incentives and appraisal
- To evaluate the performance of staff across the board based on reports and framework
- Working with property team to continuously improve our brand standards and operational excellence
- To assist in management update as well as internal department sharing and presentations
- To set up framework to evaluate performance of sales staff
- To submit our assets for accreditation by various national bodies in Australia
- To develop Y Suites proprietary SOPs that governs all operations and tech-related operations processes
- To work on quality and brand control of the entire customer journey, as well as to ensure that our processes are firmly in place such as inventory management or room departure cleaning policies.
- Conduct due diligence and market research to understand competitors and customers
- Liaise with students and potential end customers to understand problems/pain points, requirements and use case, and work with product team to translate these feedbacks into product features/requirements and design
- Reach out to customers on as many channels as possible to build brand awareness as well as get feedback on existing needs that are not being met.
- Organising focus groups and webinars to further engage students and end customers on their pain points and showcase our proxy product to get further alignment on market fit
- Assist in any other ad-hoc administrative and research tasks required
Related Job Searches:
- Company:
Y Suites by Wee Hur Hospitality - Designation:
Intern, Business Operations - Profession:
Hospitality - Industry:
Hotel and Accommodation Services - Location:
Novena