Valentino Singapore Pte Ltd – CRM Intern (1 Month)

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Key Accountabilities:

• Work with global team and marketing to conceptualize CRM strategies
• Analyse CRM data and work with Marketing and Operations to propose effective initiatives
• To work closely with Store Managers to enhance client experience to achieve and maintain brand loyalty (i.e. Monthly VIP spent report, purchased products)
• Works closely with merchandising and marcomms to identify key product launches to reach out to the right target audience (Using existing database with upcoming launches to attract right customers. Info to be shared with RM and SMs)
• Support stores events or collection launches with client listings and gifting initiatives. (i.e. sourcing of gifting products, follow up with HQ on guidelines and roll out, VIPs’ birthday and seasonal gifting)

Key Attributes:

• Good negotiation skills
• Proactive
• Excellent planning and analytical skills
• Experience in retail
• Effective time management & prioritization skills
• Meticulous with an eye for details
• Resourceful, fast and efficient and able to work independently