YMCA of Singapore – Assistant, Human Resources (1 Year Contract)

The Young Men’s Christian Association (YMCA) movement was started in 1844 in London by Mr George Williams and a group of likeminded concerned Christians. It is one of the oldest and largest Movements for youth in the world and now operates in 119 countries, and reaching 58 million people. The YMCA works to bring social justice and peace to young people and their communities, regardless of religion, race, gender or culture.

Established in 1902, the YMCA of Singapore is a volunteer-based Christian organisation that seeks to serve and impact all members of the community, regardless of race, language or religion, through programmes, services and enterprises to develop the body, mind and spirit.

JOB SUMMARY

The Assistant provides administrative and coordination support to the Human Resources Department. This role supports the administration of employee benefits, payroll-related matters, HR systems, statutory compliance, data entry and reporting, while also contributing to broader HR operations and projects. The incumbent ensures accuracy, confidentiality, and timely service delivery to support both employees and stakeholders.

JOB RESPONSIBILITIES

• Respond promptly and professionally to internal and external stakeholders, addressing queries and providing accurate information.

• Verify, process, and administer employee benefit claims and entitlements.

• Administer and maintain accurate leave management records.

• Provide administrative support for employee awards and recognition processes.

• Administer and maintain all modules within the Human Resources Management System (HRMS), serving as the primary liaison with the HRIS vendor for system issues, enhancements, and ongoing maintenance, while ensuring strict compliance with access controls and data security protocols.

• Support HRMS-related projects, including system enhancement, testing and implementation activities.

• Generate, prepare and anaylse HR reports, including payroll, headcount, attrition, overtime, leave reports, etc.

• Verify and coordinate payroll-related matters with internal stakeholders and external payroll vendors, ensuring the accurate, timely, and confidential processing of monthly payroll, while maintaining compliance with statutory requirements and company policies.

• Accurately key in and maintain employee data into HRMS, ensuring strict confidentiality and compliance with data protection policies.

• Manage personnel files (P-Files) within HRMS, ensuring secure handling and integrity of sensitive employee information.

• Perform general administrative duties, including raising payments for invoices, procurement of pantry supplies and stationery, distribution of letters, and processing of name cards and invoices.

• Support and participate in HR projects and initiatives as assigned, contributing to effective planning, execution, and successful completion.

JOB REQUIREMENTS

• Fresh Diploma from Polytechnic in Human Resource Management, Business Administration, or a related discipline with 2 to 3 years of relevant experience in a similar HR role.

• Sound working knowledge of the Employment Act and established human resource practices.

• Good to have hands-on experience with HRMS, with the ability to effectively utilise HR systems for operational administration and reporting. 

• Proficient in Microsoft Office applications, particularly Excel (including Pivot Tables and VLOOKUP), as well as PowerPoint, Word, and Forms.

• Demonstrates the highest standards of integrity, professionalism, and confidentiality in handling sensitive information.

• Good verbal and written communication skills in English, with a professional and articulate manner.

• Strong interpersonal skills, with the ability to engage confidently and effectively with stakeholders at all levels.

• Able to work independently with minimal supervision, as well as collaboratively within a team environment.

• Meticulous, timeline-driven, and eager to learn, with a commitment to delivering high-quality outcomes.

• Proactive, self-motivated, detail-oriented, and well-organized, with a strong sense of initiative and a positive working attitude.