Swimwerks Asia Pte Ltd. – Sports & Recreation Operations Executive (Swimming Operations)

SWIMWERKS is expanding! We are scouting for new talents to join our growing corporate business team that specializes in the Operations Department.

SWIMWERKS IS LOOKING FOR Individuals with great interest & passion for corporate sales, who have goals and are career-driven, and who have what it takes to be an outstanding performer.

RESPONSIBILITIES:

- Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner

- Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience

- Resolve customers’ issues and provide feedback and analysis

- Manpower scheduling & rostering duties

- Responsible for ensuring timely delivery of services, and remind customers on updates

- Identify process gaps within the department and drive improvement

- Go for site visitation to customers when required

- All other ad-hoc administrative duties as assigned

REQUIREMENT:

- Diploma/Degree in relevant disciplines preferably in the sports education

- An advantage if you are a certified swimming instructor, lifesaving instructor and/or lifeguard

- Strong eye for details and meticulous with numbers & data

- Comfortable working in a fast paced team

- Good timekeeper, well organized and excellent problem-solving skills

- Able to work independently, resourceful and a good team player

- Excellent communication and customer’s centric skills

- Computer literacy with MS office software