Sprout Corporate Services Pte. Ltd. – Operations Analyst Intern

We are Sprout, a digital corporate service provider taking care of your incorporation, accounting, taxes, payroll and compliance needs in Singapore. Our mission is to simplify company administration for entrepreneurs and business owners.

We have grown exponentially and is currently looking to expand our team with motivated and talented members! Apply now if you are willing to try new ways of solving old problems and you are not afraid of making mistakes!

Responsibilities:

• Develop an in-depth understanding of the standard operating procedures from lead generation, sales closing, onboarding, invoicing, communication and engagement stages of a customer lifecycle
• Document processes via flow charts, diagrams, tables and written description in a centralised cloud location
• Create and standardise forms, playbook, templates base on the requirements of the standard operating procedures
• Work with management to identify areas to improve workflow efficiency and reduce errors
• Identify metrics and dashboard to help measure productivity

Requirements:

• Strong analytics skills
• Communication to collaborate with colleagues and understand processes
• Well organised and exhibit structured thinking
• Good computer skills to implement solutions