Snaphunt Pte Ltd – Technical Support (Banking)

Founded by a team with over 20 years of IT experience, our client supports businesses who outsource their IT functions, with their ability in cross-application connectivity.

• Opportunity within a leading IT outsourcing firm
• Work alongside & learn from best in class talent
• Excellent career development prospects

The Job

You will be responsible for :

• Providing L1 & L2 production enquiry and support
• Analyzing technical issues and provide solutions
• Liaising with various parties to identify root cause
• Managing/monitoring production issues resolution and closure
• Supporting and maintaining systems
• Adhering to SLA and escalation process
• Providing regular status reports
• Ensuring solutions are compliant with regulatory requirements and bank policies

The Profile

Requirements

• You have at least a Diploma/Degree in IT
• You posesss some experience in Banking
• You have xperience in Linux, SQL, Shell scripting
• You have strong analytical and problem solving skills
• You are an effective communicator
• You possess excellent problem solving and are highly result driven

Ref: 06592001