Henatenn is a global omni-channel commerce and supply chain enabler, driven by the vision of making business transactions seamless through evolving technology.
The Group comprises three key affiliates serving the beauty and fragrance industry:
NEFERTI – Global supply chain solutions
BEUREKA - Social eCommerce platform
NOVELA – Premium consumer retail and cross-border e-commerce
DTB – Brand acquisition, distribution, and marketing
Customer-centricity and warmth are at the heart of Henatenn’s culture, fostering long-term partnerships and sustainable growth. Internally, it is a nurturing and high-performance environment where employees are empowered to grow, innovate, and succeed together.
Role Overview
Support daily IT operations across the office, retail outlets and warehouse. Gain hands-on experience in hardware troubleshooting, Point of Sales (POS) support, Microsoft 365 application, IT asset management and business applications while working closely with the IT team.
Key Responsibilities
- Provide first-level support for laptops, desktops, printers, POS terminals and peripherals.
- Prepare, configure and deploy IT equipment for new and existing users.
- Documentation and record management of hardware and software.
- Support retail outlets with POS and basic network troubleshooting.
- Maintain IT asset inventory and equipment lifecycle records.
- Assist with Microsoft 365 user setup and basic application support.
- Support Microsoft Dynamics 365 Business Central / LS Central troubleshooting and testing.
- Assist with Microsoft Power Automate workflows.
- Provide IT support during company events and general IT projects.
Job Requirements
- NITEC or Diploma in IT, Information Systems, Computer Engineering or related field.
- Available for a full-time internship of at least 6 months.
- Basic knowledge of Microsoft Windows, computer hardware and Microsoft 365 Applications.
- Interest in hands-on IT support and problem-solving.
- Good communication skills and willingness to learn.
- Willing to travel to retail outlets and support company events when required.
Kindly note that only shortlisted candidates will be notified.
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- Company:
Henatenn Holdings Pte. Ltd. - Designation:
IT Support Intern - Profession:
IT / Information Technology - Industry:
Wholesale Trade - Location:
Toa Payoh