Snaphunt Pte Ltd – Product Intern

Headquartered in Singapore, ASPIRE is a technology organization that serves small businesses with convenient & inclusive financial services across Southeast Asia. An Aspire Account is opened online with a few easy steps and gives customers access to a large variety of financial services including debit, credit and card products

We built Aspire from the ground with one thing in mind - serve small business owners with speed and simplicity. No long waits, paperwork, or hidden fees like other financial institutions - so business owners could concentrate on growing their businesses.

Aspire is backed by Y-Combinator - #1 startup incubator in the world - and has raised from some of the world’s best VCs.

The Role

You will be responsible for :

• Collect and analyse feedback from customers, stakeholders and other teams to shape requirements, features and products.
• Manage all lifecycle stages for a few features from ideation through sunset, including deliverables, release time and user engagement
• Ideation and exploration of creative features/capabilities by offering solutions traditional companies haven't thought of
• User Research - plan and conduct/attend customer interviews, extract and document insights and make proposals for improvement
• Define and track key usage metrics of your features to improve them.
• Develop and maintain an understanding of Aspire's products, market, and competition
• Work with QA engineers to create test plans
• Writing user guides and making customer demo videos
• Assist with the product marketing content for company's newsletters, LinkedIn posts and other efforts
• Managing and optimising processes within the product team - such as metrics we track
• Keep abreast of the goings-on in the industry
• Support special projects on an ad hoc basis. Such projects could be:
• Testing/implementing a tool: (marketing automation, CRM, e-signature, analytics)
• Creating analytics dashboard or investigating movements in certain metrics

Ideal Profile

• Outstanding communication, presentation and leadership skills
• Being highly logical as well as someone who can think creatively
• Attention to details
• Excellent organizational and time management skills - you would be doing a lot of multi-tasking
• Eager to learn agile product development processes

What's on Offer? 

• Flexible working options
• Work alongside & learn from best in class talent
• Fantastic work culture

Ref: 28079211