AXS Pte Ltd – Product Intern

Incorporated in 2000 and headquartered in Singapore, AXS is one of the region’s established payment solutions providers, connecting consumers, businesses, merchants, and billing organisations through secure and accessible payment experiences. From pioneering Singapore’s self-service billing kiosk network to enabling transactions across digital, physical, and partner channels today, AXS powers payment infrastructure that supports how people pay and how organisations collect, manage, and enable payments.

Across Singapore’s bill payment ecosystem, AXS serves more than one million users through its digital and physical touchpoints. Beyond bill payments, AXS enables businesses and merchants with payment acceptance, collections, and digital payment capabilities, supporting a growing ecosystem of thousands of businesses.

For more information, visit www.axs.com.sg.

Internship Responsibilities:

• Conduct competitor and market research to inform product strategy.
• Assist in gathering user feedback via surveys, user interviews, and customer service channels.
• Leverage usage analytics from AXS’s app, website, and backend systems to identify user behaviour, usage patterns, and drop-off points.
• Generate insights and data-driven recommendations to improve product adoption, engagement, and retention.
• Work with designers to review wireframes, mockups, and UX flows.
• Participate in cross-functional meetings with technology, marketing, operations, and customer experience.
• Prepare user acceptance test plan and conduct user testing.

Internship Requirements:

• Currently pursuing qualification in Business, Computer Science or a related field.
• Ability to conduct market research, competitor analysis, and user interviews.
• Good verbal and written communication skills to collaborate with cross-functional teams.
• Comfortable working in a collaborative, fast-paced environment.
• Familiarity with web & mobile product development, wireframes, and UAT.