Snaphunt Pte Ltd – Customer Support & Operations Executive

Company
Snaphunt Pte Ltd
snaphunt.com
Designation
Customer Support & Operations Executive
Date Listed
06 Jun 2023
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Admin / Secretarial
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$3,200 - 4,200 monthly
Company Profile

Overseas payment and cash management solutions for businesses - simplified

Our client not only allows you to make cross-border payments at better rates and faster speeds, but they also provide the ability to convert and hold balances in multiple currencies so that businesses can properly plan, manage and hedge currency needs all from one platform.


Job Description
  • Great work culture
  • Flexible working options
  • Opportunities for career growth & development

The Job

As a Customer Support & Operations Executive, you will be acquiring and managing relationships with corporate and institutional clients in your area of focus to achieve sales targets and business objectives.

Your responsibilities will include:

  • Developing strong internal relationships to optimise service delivery and ensure all practices are in line with internal guidelines and statutory requirements.
  • Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
  • Developing account plans to enhance service delivery.
  • Conducting analysis and valuations of the product in order to make recommendations regarding investment strategy.
  • Creating detailed reports and presentations for marketing purposes.

Ideal Candidate

  • You have at least 3 years experience within a Account Manager, Analyst or Sales/Relationship Manager role, ideally within the Financial Services and Internet industry.
  • You are a strong networker & relationship builder
  • You are a strong team player who can manage multiple stakeholders
  • You pay strong attention to detail and deliver work that is of a high standard

Ref: LHF6ENCSUA

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