Snaphunt Pte Ltd – Claims Administrator

• Enjoy great employee benefits

The Job

You will be responsible for :

• Respond to incoming phone calls, emails, and customer enquiries.
• Advise customers on motor accident claims and repair procedures.
• Coordinate with Service Advisors to compile supporting documents for claims negotiations.
• Submit Letters of Demand (LOD), invoices, and prepare refund forms upon insurer payments.
• Monitor claim statuses and follow up to ensure timely settlements.
• Maintain accurate documentation and ensure compliance with internal SOPs.
• Provide motor insurance quotations, handle renewals, extensions, and cancellations.
• Undertake ad hoc tasks as assigned by the superior.

Ideal Candidate

• Minimum 2 years of relevant experience in motor claims or within the automotive industry.
• Strong knowledge of claims documentation and procedures.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication skills, both written and spoken.
• Able to multitask effectively and manage time efficiently.

Ref: K075REGHV2