Singapore Medical Group – Patient Service Intern (Dental)

Incorporated in 2005, Singapore Medical Group (SMG) is a public-listed organisation and a leading provider of integrated healthcare services in Singapore. With a network of private specialist providers and medical centres across the country, we offer a comprehensive range of treatments and services to our patients. Our mission is to deliver world-class healthcare and improve the lives of the communities we serve. We are proud of our reputation for clinical excellence, outstanding customer service, and a talented and dedicated team of healthcare professionals. 

About the Role: 

We are seeking a Patient Service Intern to join our growing dental practice in the Central Region (The Dental Studio @ Paragon). In this Internship, you will learn how to provide exceptional customer service and administrative support to ensure a seamless experience for our valued patients. 

What you'll be doing: 

• Responsible for front-desk duties such as registrations, appointments, billing and payment collection, handling enquiries (email/phone/walk-in)
• Assist to prepare and dispense medication 
• Top up medication and assist in stock taking as required 
• Ensure that procedures/equipment run smoothly 
• Filing of case notes
• Handle enquiries in a timely and professional manner
• Other administrative and ad-hoc duties as assigned

What we're looking for: 

• A passion for the Dental/ Healthcare industry and a commitment to providing the highest standard of patient care
• Willingness to learn and work hard
• Good communication and interpersonal skills, with the ability to interact with patients of all ages and backgrounds
• A friendly, positive and empathetic approach to customer service
• Strong organizational and multitasking abilities, with attention to detail and a problem-solving mindset