Robert Bosch (SEA) Pte Ltd – Intern, Product & Customer Support

Company
Robert Bosch (SEA) Pte Ltd
sg.bosch.com
Designation
Intern, Product & Customer Support
Date Listed
04 Aug 2023
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start - Flexible End
Profession
Customer Service / Communications
Industry
Electronics
Location Name
Singapore
Allowance / Remuneration
$1,000 - 1,200 monthly
Company Profile

Robert Bosch (South East Asia) Pte Ltd is a regional subsidiary of the Bosch Group, representing the Group's interests in Southeast Asia where it is present in all ASEAN member countries. Business operations in these countries report to Robert Bosch (South East Asia) Pte Ltd, located in Singapore. Bosch has been present in Southeast Asia since 1919, with diversified businesses in the company's four business sectors - Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Bosch's strategic objective is to improve quality of life with products and services that are innovative and spark enthusiasm. 

In short, Bosch creates technology that is “Invented for life.”

At Bosch, we care. For you, our business, and our environment.Let’s turn visions into reality. At Bosch,we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Let’s be remarkable.

Job Description


Job Description

The candidate will be required to

  • Prepare a product database consisting of product info, FAQs, solutions based on available product materials.
  • Using state of the art technology (eg. LLM, RLHF) to provide a chatbot for customer questions (inquiries, troubleshooting, FAQs)
  • Coordinate with the customer or end-users to support the migration activities
  • Support in some Level 1 support tasks for the end-users
  • Support in project tracking and monitoring


Qualifications

  • Able to work full time for a period of 6 months
  • Undergraduate studies in Engineering, IT or Computing
  • Advanced MS Office proficiency
  • Basic understanding of Windows operating system and Active Directory
  • Familiarity with Scripting or related tools for chatbot development
  • Virtualization technology knowledge will be an added advantage
  • Good Communication and Interpersonal skills


Additional Information

  • Candidate should fulfil the visa requirements for employment in Singapore
    • http://www.mom.gov.sg/passes-and-permits/work-pass-exemption-for-foreign-students
  • Applicant must be enrolled throughout internship period, or plan to pursue further studies
  • For foreign students studying overseas, you must be eligible for the Work Holiday Programme (WHP)

http://www.mom.gov.sg/passes-and-permits/work-holiday-programme/eligibility

 

Eligibility

  • Applicant must be enrolled throughout internship period, or plan to pursue further studies
  • For foreign students studying in Singapore on Student's Pass, you must fulfill the following requirements to be able to do full-time internship during the school term:
  • You are a full-time matriculated or registered student in one of the approved institutions.
  • You hold a Student Pass issued by the Immigration and Checkpoints Authority (ICA).
  • The internship is under an industrial attachment programme conducted by your university or educational institution. The industrial attachment can be either compulsory or elective but it must contribute towards your graduation requirements.
  • For more information: http://www.mom.gov.sg/passes-and-permits/work-pass-exemption-for-foreign-students
  • For foreign students studying overseas, you must be eligible for the Work Holiday Programme (WHP)
  • Between 18 to 25 years old (inclusive) as of date of WHP application
  • Undergraduate or graduate from university in Australia, France, Germany, Hong Kong, Japan, New Zealand, Switzerland, United Kingdom, United States
  • University recognized by the government of the respective countries)
  • For more information: http://www.mom.gov.sg/passes-and-permits/work-holiday-programme/eligibility

 

This position is already closed and no longer available.  You may like to view the other latest internships here.

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