Roadbull Logistics Pte Ltd – Customer Service Advisor

Roadbull Logistics Pte Ltd
Customer Service Advisor
Date Listed
12 May 2022
Job Type
Entry Level / Junior Executive
Job Period
Flexible Start - Flexible End
Logistics / Supply Chain / Transport
Location Name
15 Pandan Crescent, Singapore
15 Pandan Cres, Singapore 128470
Allowance / Remuneration
$1,800 - 2,800 monthly
Company Profile

Roadbull - Incorporated in 2015 with the vision of enabling merchants to participate in the shift to E-commerce through a single and unified ecosystem.

Initially offering tech-based last mile services & solutions, Roadbull has evolved to extend fulfilment solutions - Storage, Pick & Pack services to customers through its expanded proprietary systems; GEMS - Global Ecommerce Multi-channel System, providing greater value for customers through a more wholesome E-commerce experience.
Awarded one of the fastest growing companies in Singapore in 2020 by Statista, we remain focused on our vision as we continuously enhance our service capabilities to provide greater connectivity & a more seamless E-commerce journey from start to end.
We stay committed to the community on being a one-stop service and solutions provider for all your E-commerce needs.
Job Description


  • Perform customer service operations
    • Support the implementation of appropriate customer service channels and solutions for managing customers' concerns
    • Address customers' requests and queries
    • Analyse customer information and needs to improve customer relationships and experience
    • Execute order processing and order fulfilment tasks
    • Gather customer feedback from multiple sources including surveys
  • Conduct business process improvement
    • Identify risks associated with different approaches of business process change
    • Implement business process improvement solutions to achieve effectiveness in customer service operations
    • Provide feedback and suggestions on how to improve processes



Application Instructions
Please kindly submit your application here:

Kindly note that only applications submitted via the given job link will be considered. We regret that only shortlisted applicants will be notified

Related Company Review:

Roadbull Logistics
Pros: Able to drive around during the job
Cons: Company doesn't care much about our dilemma
Disclaimer: This content is fetch automatically, it may not reflect the correct company, and we do not endorse the accuracy, currency, or reliability of the content.

Related Job Searches:

Discuss this Job:

You can discuss this job on #career-jobs channel, or chat with other community members for free:
Share This Page