Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. They have an annual turnover of US$70 billion, with more than 125,000 employees across 60 countries with a heritage of more than 130 years.
Objective:
To learn the responsibilities of the APAC supply chain customer account coordinator role. Achieving excellent customer service by ensuring transparency across the supply chain and proactive problem solving and communication
Areas to be covered:
- Roles and responsibilities of a supply chain planner - Order processing - Projects management involvement
Curriculum:
- support the APAC team in managing the entire order management cycle, OTI – Order to Invoice, from order receipt to invoice creation, taking into consideration all internal and external requirements.
- Build Business relationship with the customer, focusing on excellent and proactive communication, transparency and pro-active and tactical problem-solving.
- Cooperation with our distribution and manufacturing sites in order to ensure the product arrives on time at the customer.
- Ensure that the inventory levels of the customer are replenished on time based on their latest forecast numbers.
- Work on forecast accuracy together with the customer in order to realize an effective and efficient supply chain.
- Problem solving and consistent approach to process improvements together with the customer or within the team
Related Job Searches:
- Company:
Randstad Pte Ltd Singapore - Designation:
Customer Account Coordinator Intern - Profession:
Logistics / Supply Chain / Transport - Industry:
Logistics