Pontoon Singapore – Program Administration Intern

Responsibilities include, but are not limited to the following:

Request/Order Management
- Coordinates the meet-and-greet of temporary candidates with the suppliers and ensures that calendar invites are sent.
- Coordinates with client if candidates with expiring contracts will be extended or replaced.

Contract Management
- Ensures all requirements are uploaded in the VMS system for all contracted services;
- Uploads and updates the requirements needed in the VMS system;
- Main POC in drafting and executing agreements needed by the vendor and the client;;
- Coordinates with the client and the vendor for the execution of all other contract agreements needed.
On/Off-Boarding Management
- Ensures vendors upload all required on-boarding documents prior start of candidates/services.
- Ensures vendors upload all required off-boarding documents when contractors/services have ended.
Billing/Timesheet Management
- Sends out reminders to Suppliers/Clients during invoicing run, and provides visibility to the program team once billing has been uploaded in the VMS system;
- Sends out reminders to client to approve pending billing in the VMS system;
- Provides weekly report on billing updates.
Invoice Management
- Assists in checking invoice status in the Supplier Portal;
- Assists in GR follow-ups;
- Follows up payment with Vendors;
- Handles the credit note tracker.
Performance Management
- Collects client feedback on service/contractor rating on a quarterly basis;
- Requests vendor supplier scorecard requirements;
- Assists program team in consolidating the supplier scorecard reports.

Position Requirements

§ ITE/Diploma/Fresh Bachelor’s degree in any field (Business Admin, HR, IT Administration)

§ Very meticulous and has a good eye for detail; Organized

§ Comfortable in Microsoft Word & Excel

§ Must have good customer service skills

§ Must be able to communicate effectively and clearly in writing and verbally, both in one-on-one and in group presentation situations.

Reporting Structure

This role reports to the Program Manager for the P&G MSP in Singapore.