Company
Pigeon Singapore Pte Ltd
sg.pigeon.com
Designation
Customer Service Executive
Date Listed
21 Dec 2023
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Immediate Start, For At Least 1 Month
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
Bendemeer Road, Singapore
Address
Bendemeer Rd, Singapore
Map
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile
Pigeon Singapore is a fully-owned subsidiary of Pigeon Corporation (7956: Tokyo). Pigeon Corporation engages in the manufacture, sale, import, and export of baby and child care products, maternity items, women’s care products, home healthcare products, and nursing care products. The company’s baby and mother care products comprise baby bottles, baby bottle nipples, baby bottle cleansers and sterilizers, breast pads, baby food, skincare products, and baby wipes.
Job Description
Responsibilities
- Handle customer enquiries via telephone calls, walk-in, Facebook, corporate website, and emails.
- Handle and resolve customer complaints promptly and professionally.
- Consolidate customer feedbacks monthly and share with relevant departments promptly and accurately.
- Manage customer database for customer information, feedbacks, complaints and warranty cards.
- Verification of product defects from walk-in customers.
- Handle sales of spare parts for walk-in customers.
- Other ad-hoc duties as assigned.
Requirements
- Possess good interpersonal skills
- Proficiency in Microsoft Word, Excel, PowerPoint
- Good interpersonal, communication skills and be a committed team player.
- Good command in both written and spoken English.
This position is already closed and no longer available. You may like to view the other latest internships here.
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