PHS HAIRSCIENCE is a leader in the world of premium trichology. Founded in Singapore in 2006, PHS HAIRSCIENCE was born out of the quest to deliver the promise of healthy scalp and beautiful hair.
With the development of a revolutionary new concept in scalp and hair treatments and products, PHS HAIRSCIENCE has successfully found a harmonious balance between the wonders of nature and the precision of cutting-edge technology to provide Premium Trichology through Professional Holistic Solutions. Since its inception, PHS HAIRSCIENCE has administered over 10,000 treatment programmes and cultivated a wealth of experience in formulating products and treatments targeted at Asian scalp.
Over the years, PHS HAIRSCIENCE has garnered awards and recognition from beauty experts, leading international beauty publications as well as government agencies for providing customers with the ultimate solution to their scalp and hair needs.
Moving forward, PHS HAIRSCIENCE aims to expand towards global platform and bring new innovations and solutions to the world of trichology.
If you have a passion in sales and love interacting with people, join PHS HAIRSCIENCE. We offer attractive incentives and benefits with good career advancement. Uniforms and training will be provided.
Job Duties & Responsibilities:
- Attending to incoming calls (new and existing customer)
- Perform outbound calls to new customers to schedule appointment
- Handle customer enquiries, appointment, feedback and provide accurate information
- Handle all incoming calls and email in accordance to established procedures with high level of accuracy
- Follow with customer feedback and provide timely responses to achieve optimum satisfaction level
- Provide telemarketing support for monthly campaigns
- Assist in company events, workshops and roadshows when required
- Assist with any other ad hoc duties assigned by management
Requirements:
- Be passionate in customer service
- Possess good communication and interpersonal skills
- Candidates with call center background will be an added advantage
- Easily adaptable to a fast-paced environment
- Competent in navigate computer application
- Require MS office skill
- 5 days workweek
- Able to work on weekends and public holidays
- 2 rotating shifts: 9am to 7pm and 10.30am to 8.30pm
- Only Local/PR need to apply.
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