Pharmatrial Pte Ltd – IT Support Officer

IT Intern | Job Description

candidate will learn to provide general administrative tasks and will able to involve for the development projects related to IT-Healthcare industry. Following tasks will be included in the task schedule.  

1. IT Support via Remote Assistance

1.1. End-Point Servicing and Maintenance a. OS and Software Updating b. Antivirus and Firewall c. Malware & Vulnerability Scanning d. Outlook Email Setup/Troubleshooting & Office System Security Checking

1.2. E-Learning platform maintenance & backups

1.3. AV & Technical Assistance (Travel maybe required in case if candidate is eligible to handle overseas task)

2. Email Server Administrative Support & Set Ups

2.1. Monitoring and Optimization of Email Server

2.2. On-boarding & Off-boarding of email users

2.3. Other email related support/troubleshooting

3. Setup, Administration and Maintenance of IT Infra (Regional/Asia)

3.1. Firewall Setup, Optimization, Visibility and Administration

3.2. VPN System

4. Assist for setting up IT-SOPs, Procedures, Policy and Prepare Reports 

5. Quality Checking 

6. Assist in Designing the APP/Software Models

Remarks:

>> Expected intern who have earned working experience previously. 

>> Intern should be able to design her/his own work schedule if schedule is well fit into on-going project schedules or organisational plan. Draft schedule will be reviewed by reporting manager for final approval.

>> Service will be engaged via Intern contract

>> Total of 20 Hour of service /weekly ( days can be included in the schedule)

>> All software and hardware requirements are provided by company