Foodfare was established in 1995 with the social purpose of providing affordable, tasty and healthier meals to the community. Over the years, we have grown rapidly to more than 100 multi-format locations nationwide. Our three business divisions cover different market segments and serve over 85 million meals annually. In 2016, we accelerated our growth with a new integrated Headquarters at Senoko Way.
Our Vision
To be a best-in-class social enterprise and a market leader in the Food Services industry.
Social Mission
To provide value, quality cooked food in Singapore by providing a pricing benchmark for the industry to follow.
As an Outlet Manager , you balance running our beverage, snack and dessert stalls with managing a dozen or more tenants who together work to provide a vibrant and appealing dining experience for customers. Key to the success of any outlet is the customer experience, cleanliness and value and you have a hand in making Kopitiam’s outlets the first choice of diners who want good, affordable food.
Reporting to the Area Manager and your responsibilities include but not limit to:
- Direct and manage food court according to company SOPs and regulatory requirements
- Mentor and supervise service staff on food handling, service conduct and compliance to standards
- Advise and support tenants on their operational needs and service consistency
- Manage food court according to budget with responsibility in creating and executing plans to sustain profitability
- Monitor sales and provide monthly sales reports with recommendations for business reviews with management
- Handle customers’ complaints and operational issues
Qualifications
- Preferably someone with a Diploma in F&B
- Basic computer literacy including MS Word and Excel
- Possess good knowledge of WSHA, HACCP & MUIS regulations
- Hands-on with good problem-solving skills relating to food court operations and customer issues
- Ability to foster positive working relationships
- Preferably someone with at least 3-5 years’ in a supervisory role
- Experience working in F&B sector is a plus
Related Job Searches:
- Company:
NTUC Foodfare - Designation:
Outlet Manager (FPHUB) - Profession:
Food Services / F&B - Industry:
Food Services / F&B