NTL Naigai Trans Line (S) Pte Ltd – Customer Service Co-ordinator

• NTL NAIGAI TRANS LINE is one of the leading Japanese NVOCC‘s founded in 1980 located in Osaka Japan, listed under 1st Section of the Tokyo Stock Exchange (Code: 9384).
• NTL Singapore was established in 1997 in Singapore and has a reputable name in the freight forwarding industry specialized in sea freight and handles imports and exports LCL, FCL, cross-trades, triangle trading transportation, door to door service, Customs Clearance, warehousing and Air Freight services.
• NTL’s network covers export & import consolidation services to and from Singapore, Japan, Korea, Europe ports, South Africa ports, India, UAE , South East Asia and Australia.
• We provide International Freight Transportation which provides one stop solution for all customers such as Ocean, Air, Custom Brokerage, Warehousing and Inland Transportation. To facilitate our customers, we provide door to door service for any transportation mode.

Responsibilities:

• Handle booking from customer and input cargo details on the booking list.
• Attend email/call inquiry from overseas agents and shipper on various requirements and rates
• Connect & Input all transhipment cargo to respective ports for export.
• Prepare shipping LCL, FCL documentation.
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing.
• Liaise & co-ordinate with carriers / customers / suppliers / Warehouse to ensure smooth delivery of shipments.

Requirements:

•  Preferably with min ‘O’ level or Diploma in Logistics/Supply Chain.
• Preferably with at least 2 years relevant working experience in Freight Forwarding industry.
• Good organizational and co-ordination skills.
• Able to work independently as well as a good team player.
• Good interpersonal, communication and telephone etiquette skills