Mitrade Group Pte Ltd – Payment Operations Manager (Fintech)

Mitrade is a financial technology company that adheres to strict regulatory standards, committed to providing investors with a simple and convenient trading experience. Mitrade’s proprietary trading platform has received high acclaim and won many international awards, including the Most Transparent Forex Broker Global in 2022, Best Mobile Trading Platform and the Most Innovative Brokerage Firm in 2021 and 2020 respectively. 

Role Overview:

• Monitor the payments engine and collaborate with internal and external stakeholders to address payment-related issues in a systematic and timely manner.
• Assist in building and maintaining a central updated documentation repository of all payment processes and best practices.
• Perform user acceptance testing, etc to ensure the successful system deployment and/or payment partner onboarding.
• Involve in project related initiatives pertaining to Payment Operations and partner onboarding related initiatives to drive innovation and constantly improve the user experience.
• Drive improvements to our product and work processes to become more efficient.
• Own and maintain data dashboards that provide insights and metrics for the team.
• Collaborate with other data analysts and cross-functional teams to ensure data quality, consistency, and accuracy.
• Identify and implement opportunities for data-driven improvements and innovations.