NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.
Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.
Operations Executive X 3 (Tiong Bahru, Vivocity, Tampines Mall Under Cm1)
Reporting to the Outlet Manager and your responsibilities include but not limit to:
Direct and manage food court according to company SOPs and regulatoryrequirements
Mentor and supervise service staff on food handling, service conduct andcompliance to standards
Advise and support tenants on their operational needs and service consistency
Manage food court according to budget with responsibility in creating andexecuting plans to sustain profitability
Monitor sales and provide monthly sales reports with recommendations forbusiness reviews with management
Handle customers’ complaints and operational issues
Qualifications
Preferably someone with diploma in F&B, supply chain or related courses
Is fluent in English and one other local language
Basic computer literacy including MS Word and Excel
Possess good knowledge of WSHA, HACCP & MUIS regulations
Hands-on with good problem-solving skills relating to food court operations andcustomer issues
Ability to foster positive working relationships
Preferably someone with at least 1-3 years’ in a supervisory role
Experience working in F&B sector is a plus
Other Information
Afternoon shift - 3pm to 11pm
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