ITgeek is a partner and retailer of most major brands with more than 10,000 tech products available in store.
Fulfillment, Customer Service & Logistics
• Perform order fulfilments, updating Shopee/Platform backend, arranging delivery, and customer service recovery
• Ensuring efficient and effective flow of daily packing operations and customer service levels
• Working closely with in-house & third party partners e.g. logistics companies and stockists to ensure smooth logistic operations
• Updating of Fulfillment and Customer Service SOPs, replying and resolving Customer Service Enquiries when necessary
• Creating and maintaining new listings across multiple e-commerce platforms
• Maintain and manage accurate inventory data of physical inventory records on a daily basis across Shopify and other e-commerce platforms
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- Company:
ITgeek Asia Pte Ltd - Designation:
Order Fulfilment Admin - Profession:
Others / General Work - Industry:
Computer and IT - Location:
Hougang