Intellect provides the easiest yet most comprehensive mental health benefits for individuals & workforces. Speak with behavioural health coaches, work with licensed psychologists, or take on self-guided programs, entirely within an app. By marrying technology with a human touch, Intellect empowers individuals and organisations to meet their wellbeing goals. With a bench of certified coaches and scientific experts, Intellect aims to provide a modern and inclusive approach to mental health, accessible to anyone – from anywhere.
The Role
In this role, you will be assisting the key person managing the clinical aspects of the APAC markets that are customised for enterprise clients. This involves supporting daily operational and administrative tasks that are crucial in ensuring smooth operations.
You will support the Care Account Manager for updating and maintaining accurate data, developing monthly reports and supporting in analyzing key trends where these data will be used to generate insights and providing evidence based clinical recommendations.
You will also ensure that the Standard Operating Protocols (SOPs), and Service Level Agreements (SLAs) are met.
What You'll Do
- Supporting day-to-day operational and administrative tasks within the T&S and SG Clinic functions
- Updating and maintaining accurate and detailed reports on data
- Generating monthly report with gathered data, analyzing trends to provide key insights and providing evidence based recommendations
- Collaboration with clinical providers and other internal teams to meet client's demands
- Handling sensitive client information ethically
Who You Are
- Preferably qualifications in Counselling/Psychology/other mental health-related degrees
- Ability to work in a fast-paced environment
- Communicative, proactive, responsive, adaptive, detailed oriented and analytical
- Experience in operational roles are appreciated.
- Proficiency in Excel, Powerpoint and English language
- Ability to maintain emotional composure in high stress situations
- Available for at least 4 months for the internship (preferably full-time, or close to a full-time schedule)
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- Company:
Intellect - Designation:
Clinical Operations Intern - Profession:
Healthcare / Pharmaceutical / Sports - Industry:
Computer and IT - Location:
Tanjong Pagar