Helpling is the the leading online platform for home services (Uber for home services). Among its key investors are Rocket Internet, Mangrove Capital, Lakestar, Unilever and Accel Partners. Helpling currently operates in 10 strategic markets: Australia, Germany, Italy, France, Ireland, UK, UAE, the Netherlands, Switzerland and Singapore.
Job Description
You get the opportunity to work in a Rocket Internet-backed venture that is on an ambitious mission to secure market leadership in Singapore. As a Strategy and Operations intern, you will tackle the strategic and operational challenges of scaling up the business while building up deep functional expertise.You will also gain insightful knowledge about the industry and deeper understanding of managing a tech-based company. The startup operates within the highly competitive on-demand home services space.
Responsibilities
1) Analyze data on current running projects, identify bottlenecks and make improvements
2) Launch new projects to improve customer experience and satisfaction
3) Assist with operational workflows and solve day-to-day support issues
4) Serve as a consultant to the Management team on critical issues
5) Communicate with different stakeholders and improve the relationships
6) Any ad hoc duties assigned
Ideal Candidate
- Undergraduate degree in any field (business related is a bonus)
- You have a structured way of working, logical thinking skills and an independent mind
- You have a proven track record of getting things done. You have a hands-on mentality and can prioritize your tasks effectively and efficiently
- You are comfortable with Excel and data analysis
- You are a highly energetic, self-motivated and results-driven person who takes full ownership of your responsibilities
- You are a fast learner and have a positive attitude
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- Company:
Helpling Singapore Pte Ltd - Designation:
Strategy and Operations Management Intern - Profession:
General Management