Earnest and Collective – Operations Admin

As an Operations Admin, you will handle the daily operations as well as interact directly with customers in the fast-paced world of Earnest & Collective. You will also work closely with the Marketing and Products team to develop and execute creative ideas for improving the customer experience overall.
Key Responsibility:

1. Handle and manage customer enquiries via phone/email
2. Coordinate fulfilment of orders (Packing of stocks/orders)
3. Inventory/ stocks management
4. Managing weekly and monthly reports on sales, customers and stocks
5. Analysing reports to improve the customer experience
6. Streamlining of operations workflow and provide creative/ efficient solutions

Requirements:

1. Singaporeans/PR ONLY
2. Diploma/ Degree
3. At least 1 year experience in Operations/ Customer Service Field
4. Good interpersonal skills
5. Team player
6. Open-minded with positive attitude
7. Self-starter and independent