Camp Asia Singapore – Customer Service Intern

Company
Camp Asia Singapore
campasia.asia
Designation
Customer Service Intern
Date Listed
15 Mar 2023
Job Type
Entry Level / Junior Executive
Part/TempIntern/TS
Job Period
From 17 Apr 2023 - 04 Aug 2023
Profession
Customer Service / Communications
Industry
Early Childhood Care and Education
Location Name
Woodleigh Lane, Stamford American International School Singapore, Singapore
Address
1 Woodleigh Ln, Singapore 357684
Map
Allowance / Remuneration
$1,000 - 1,700 monthly
Company Profile

Camp Asia is the region’s leading and most trusted holiday camp program, with an outstanding choice of activities for children of ages 3 to 16. Now in our 11th year, we are certain that you will find an activity that’s a perfect fit for your child’s interests and abilities.

Camp Asia, part of Cognita Schools Group, are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

No other provider can match our variety, quality and fantastic facilities.

At Camp Asia, we focus on providing an exciting, memorable experience for your child, and convenience and peace of mind for you.

As well as being the best fun your child can experience on their vacation, our holiday camps and weekly programs also support your child in thriving, developing new interests and learning new skills, as well as making new friends and spending quality time with their classmates … outside the classroom.

Professionally managed by experienced, trained teachers, teaching assistants and subject specialists, all activities are designed to be age-appropriate. They are run at Cognita group schools, with their inherently safe environment and superb facilities.

Job Description

Responsibilities 

  • Support the Customer Service Executives and provide quality customer service to customers.
  • Provide accurate information promptly to customers and follow-up on camp booking enquiries.
  • Follow-up on outstanding cases and perform call back to customers.
  • Assist with the backend support and the generation of reports for stakeholders.
  • Review customers’ feedback and escalate the relevant cases to the Camp Manager.
  • Basic administrative duties that include data entry and filing.

Working Conditions

  • School office environment during non-holiday camp time
  • Outdoor school environment during holiday camp seasons.
  • Extended hours during peak holiday camp season
  • Some weekend work during holiday camp seasons and marketing events
  • Working Hours 8:00 am – 5:30 pm, Monday to Friday
  • Holiday Camp 7:00am – 4:30 pm, Monday to Friday
  • Referee request: Required
  • Background Check: Required
This position is already closed and no longer available.  You may like to view the other latest internships here.

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