AImazing Pte. Ltd. – Customer Success Intern

We're looking for Customer Success interns who are adaptable individuals while being a dynamic team player with effective communication skills to join our team. This role will be based in Singapore and you will be directly reporting to the CEO.

If you've completed your A' levels and are seeking an opportunity to gain more exposure in a start-up environment and some relationship management knowledge & skills, look no further.

The ideal candidate will possess some basic prior experience dealing with customer relations, a keen eye for detail. If you have experience in the above or are simply looking for dynamic and fulfilling work experience, this job is for you.

Responsibilities:

• Develop, manage and maintain a good relationship between AImazing and clients (existing & potential).

• Handling customers’ inquiries promptly through various channels.

• Clarifying customers’ inquiries to understand their needs/issues and provide a solution.

• Ensuring customer satisfaction.

• Managing a good record of customer interactions, comments, and complaints from clients/customers.

• Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.

• Other ad-hoc or project-based customer experience-related tasks as required.

Requirements:

• A’ level graduates are welcome to apply!

• A lateral thinker and creative problem solver with strong attention to details

• Well organized, patient, and customer-oriented.

• Demonstrate negotiation skills.

• No experience but a keen interest in starting a career in the Customer Success/Relationship Management line are welcomed!

What we offer:

• Steep learning curve

• A vibrant and international team

• Open working culture (Your opinions are all valued!)

• Responsibility from day one in a fast-growing and global company