Raffles Health Insurance (“RHI”) was incorporated in 2004, commenced operations on 2 January 2005 as a general insurer and converted into a life insurer in March 2006 under the purview of the Monetary of Authority of Singapore. RHI is a wholly-owned subsidiary of Raffles Medical Group (“RMG”) – a leading integrated healthcare service provider in Singapore.
Prior to its inauguration in October 2012, Raffles Health Insurance was known as International Medical Insurers Pte. Ltd. (“IMI”).
We are a leading healthcare insurance specialist in Singapore, supported by RMG’s wide network of family medicine clinics and tertiary care private hospital, Raffles Hospital, to provide fully integrated and coordinated healthcare for our policy owners and members. We strive to be the preferred healthcare partner and service provider, specialising in providing you a healthcare financing solution to cater to your healthcare needs.
OBJECTIVE OF ROLE
Responsible for ensuring smooth and efficient administration of insurance policies. These includes policy issuance & maintenance, policy renewals, data entry and compliance to standards.
MAJOR DUTIES AND RESPONSIBILITIES
1) Policy issuance and Maintenance – Able to process new policy applications, handling policy changes (including address updates, coverage modifications) and ensuring accurate policy documentation.
2) Claims processing – Assisting with the initial stages of claims processing to ensure proper and timely submission to claims department.
3) Policy renewals – Managing policy renewals, sending out renewal notices and following up on outstanding premiums in accordance to corporate practice.
4) Data entry and maintenance – Able to maintain accurate policy records in databases, ensuring data integrity and having the ability to generate reports when needed.
5) Relationship management – Able to liaise with internal and external stakeholders on inquiries, resolving policy-related issues and providing guidance on policy benefits/ coverage.
6) Perform adhoc duties assigned by immediate supervisor.
Kindly note that only shortlisted candidates will be notified.
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- Company:
Raffles Hospital Pte Ltd - Designation:
Policy Admin - Profession:
Insurance - Industry:
Insurance - Location:
Geylang