ABOUT OUR CLIENT:
Our client is an innovative technology firm that plays a key role in the digital transformation wave of Industry 4.0. The company specializes in developing and delivering integrated hardware and software solutions that combine financial technology with Internet of Things (IoT) applications.
Employer: IngoTech
Allowance: Basic S$2200 - S$3200
Duration: 6 months Contract
Job Overview:
We are looking for an independent and reliable Service Technician to support deployment, maintenance, and servicing of terminals, kiosks, and related systems on a short-term basis. This role is critical in ensuring smooth on-site operations, reliable connectivity, and timely resolution of technical issues, while maintaining a high standard of customer service.
Requirements:
- Nitec/Diploma in Electronics, Electrical Engineering, Mechatronics, IT, or a related discipline.
- 1–3 years of experience in a Service Technician or similar role, preferably with exposure to IoT, fintech, or consumer electronics.
- Knowledge and experience in both hardware and software troubleshooting (IT and networking).
- Prior experience with POS/terminal device configuration is an advantage.
- Willingness and ability to travel frequently for on-site maintenance and deployments.
Responsibilities:
On-Site Support for Deployed Terminals:
- Execute scheduled service tasks and update progress records in internal systems.
- Coordinate service appointments with clients and stakeholders.
- Perform on-site tasks including troubleshooting, repair, and maintenance.
- Ensure service timelines and quality standards are met.
On-Site Maintenance Activities:
- Perform battery replacements and station servicing as required.
- Conduct terminal and network connectivity testing.
- Carry out site signal testing and document results.
- Maintain detailed service logs and records.
Terminal Deployment & Retrieval:
- Plan and schedule deployment or retrieval of terminals when required.
- Verify inventory, configurations, and readiness of devices before deployment.
- Document changes, updates, and technical activities in relevant records.
- Coordinate with higher-level technical teams for troubleshooting unresolved issues.
Global Success Talent Pte Ltd (GST)
EA License No: 25C3068
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
Global Success Talent Pte Ltd - Designation:
Computer Service Technician (6-Month Contract) - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Geylang