Young Hungry Free Pte Ltd – Retail Assistant

Retail Assistant (Full-time / Part-time)

LOCATION: FUNAN MALL

Responsibilities

• Represent Young Hungry Free

• Ensure efficiency and productivity of the retail team 

• Uphold efficiency and customer satisfaction; Provide exceptional, impressionable and memorable experience for everyone who steps into the store

• Performing start-of-day and end-of-day duties

• Upkeep the store throughout the day 

• Receiving, organizing, replenishing and managing store inventory, quality check and weekly stock count

• Handle and process customer's requests, exchanges and returns efficiently

• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution

Qualifications

• Minimum 1-year commitment period, 5.5 days per week, including 1 weekend shift

• Full shift: 11:00-22:00 , Half Shift (AM): 11:00-16:30 , Half Shift (PM): 16:30-22:00

• Able to commit to a fixed weekly schedule

• Prior customer service experience is a bonus

• Strong command of the English language

• Ability to work independently and well under deadlines and pressure

We are looking for an outgoing, genuine and proactive individual who:

• Understand and align with our values - co-creating with women who are young, hungry and free; creating the most seamless shopping experience

• Is accountable, has initiative and strives for efficiency consistently

• Is a creative, efficient and honest team player

• Has the drive to go above and beyond with every touchpoint you encounter

• Able to establish good rapport with current and potential customers and loves forging 2-way relations with them; We are their personal stylist and a new best friend

• Is able to represent Young Hungry Free; Live and breathe Young, Hungry and Free