Yishion Singpaore Pte Ltd – Senior Sales Associate / Assistant Supervisor

YISHION is a fast fashion brand that sells trendy, casual clothing for men, women, and children. The brand is known for its quality and has over 8,000 stores worldwide. 

Job Description

The Senior Sales Associate/Assistant Supervisor is to create a pleasant retail experience by providing fantastic customer service through in-depth knowledge of current fashion trends and product knowledge. The candidate will be a brand ambassador to showcase Yishion’s latest fashion pieces and recommend choices that best fit the personal styles of our customers.

• Provide excellent and holistic customer service through updated product knowledge
• Understand customer needs and personal style to recommend options for every occasion
• Proactively manage end to end operations, administrative and housekeeping duties
• Collaborate as a team to achieve monthly store targets
• Motivate sales through up-selling and cross selling
• Perform daily sales activities, reporting, stock control and replenishment
• In charge of cash and card payment using POS system
• Introduce customer to current promotions and incentives: VIP memberships
• Support visual merchandize team in stock display
• Engage customer on feedback to enhance their next store visit
• Perform day to day operations
• Provide good customer service
• Greet all valued customers readily
• Be able to recommend products and promotions to customers
• Handle merchandise with care
• Basic housekeeping - keeping the shop neat and tidy
• Provide excellent and holistic customer service through updated product knowledge
• Build your own customer fan club!

Requirements:

• Energetic, proactive and a team player
• Customer service and sales oriented
• Results driven – understand customers and make the necessary recommendations
• Love for people and fashion
• Excellent communicator: conversant in English or Mandarin and preferably bilingual
• Team player with great interpersonal skills
• Self-motivated with pleasant personality
• Willingness to work on roster based on retail hours (including weekends and public holidays)
• Experience in fast fashion is a bonus

Benefits

• 6 days rest per month
• Monthly Commission
• Career advancement
• On-the-job training
• Medical benefits
• Annual leave
• 13th month annual wage supplement (AWS)
• Performance Rewards
• Salary range from $2300 up to $2800 (Depends on position)