At XJ Elevator, we believe that the power of people plays a pivotal role in determining success. We are confident that by injecting creativity and innovation, we are able achieve greater heights.
At XJPL, we believe that customers’ satisfaction is of utmost importance. Hence, we strive to cater to customers’ proposal within the time and budget constraints while maintaining high quality, safety and integrity in our service and product.
Established in 2005 on its strong manufacturing and technological advances, XJ Elevator has transformed from a trading representative office to a lift company, offering installation and 24 hours maintenance services. XJ has since made its mark on the building and construction industry in Singapore as a company, committed to quality and excellence. Our brand name XJ SIEMENS is associated with both conventional and office/commercial buildings, hotels, condominiums, factories, design & build public housing recreational clubs, hotels.
Objectives of the function
To support EI Service department in align/enhance all internal processes, attending to call center inquires, attending to/compiling service reports, filing, brochures, submit monthly progress reports to client and all other works assigned.
Responsibilities
- Able to attend to weekly service reports, preparation of filing, service contracts, attending to call center inquires.
- Updating of all filings, documentation, service reports, quality submission documentations/certifications and all other works required by Service department.
- Be pro-active on attending to task assigned, aligning internal processes and documentation, updating common drive documentation templates, service reports, etc. and seeking ways to enhance daily work and internal processes.
- Request quotation from suppliers or sub-con for Fix Repair works and parts purchases from local vendors and OEM.
- Prepare PO for local vendors and OEM.
- Handle Uscan system management and update customer information and contract details.
- Handle LTA CFEMS and HDB TMS system management.
- Preparing PTO renewal, Liaise with BCA for lift audit.
- Prepare monthly service reports from technicians and engineers.
- Support spare parts stock tracking and parts withdraw control with proper documents process.
- Record meeting of minutes for service and operation meetings.
- Attend to daily Call center calls from Monday to Friday (During normal working hours).
Unique critical attributes
Team orientated
Able to multitask
Meticulous
Having good MS Office skills will be an advantage
Education
Preferable Diploma/GCE ‘O” level
- Professional skills
- Good in MS Office and Power point.
- Languages
- English & Chinese
IT
- MS Excel, Word, Powerpoint
- IT savvy with the ability to learn the usage of Company database
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- Company:
XJ Elevator Private Limited - Designation:
Service Admin - Profession:
Admin / Secretarial - Industry:
Built Environment - Location:
Geylang