WongPartnership LLP – Marketing & Client Services Administrator

Marketing & Client Services Administrator

We are looking for a tech-savvy, highly motivated individual to join our dynamic Marketing & Client Services team. The role is to serve as data steward to manage our Firm’s Client Relationship Management (“CRM”) system and other databases, as well as support on the following:

• Collate and update the Firm’s contacts and credentials database
• Provide guidance on CRM usage and deliver accurate, insightful client data
• Undertake regular database maintenance and ensure data is kept up to date
• Coordinate e-mail marketing for client events and legal updates
• Support on media monitoring and reporting
• Process claims and invoices, and assist in the department's budgeting process
• Coordinate gift requests and membership renewals
• Assist in the assessment of marketing opportunities
• Provide events and other administrative support to the MCS team

Requirements:

• Diploma and above in marketing or a business-related discipline from a recognised tertiary institution
• A minimum of two years of working experience in marketing coordination, budget monitoring or team administration
• Familiarity with database systems and CRM administration
• Proficient in Microsoft Office applications, in particular Microsoft Excel
• Strong verbal and written communication skills
• Good time management and organisational skills with excellent attention to details